Refund Policy

We strive to provide the best service possible. Our refund policy is designed to be fair and transparent.

Our Commitment

If it is our fault, please don't worry we will compensate with refund or discount next order.

Collecting back items or re-delivering will cost delivery charge to the customer at a fixed rate of AED 12.

Important Note

To ensure a smooth refund process, please keep your order number and receipt handy when contacting our customer service team.

Have questions about our refund policy?